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Privacy Policy

The customer is informed by means of this privacy policy how Jeanneret Business Solutions GmbH (hereinafter referred to as Jeanneret Business Solutions) deals with the collection, use, disclosure, storage and protection of the personal data of the customer. This privacy policy applies to the website www.hoffnungistkeinmarketingplan.ch

By using the website, the customer accepts this privacy policy and agrees to the collection, storage, processing, use, disclosure and protection of his personal data. The customer can revoke his consent at any time with effect for the future.

If the customer does not provide Jeanneret Business Solutions with the required data, he may not be able to use the whole offer of the website.

RESPONSIBILITY

Jeanneret Business Solutions collects and processes the data of the customer as the responsible body. The data protection officer of Jeanneret Business Solutions is Fabienne Jeanneret. For questions, suggestions or criticism regarding the data protection of Jeanneret Business Solutions or to assert his rights, the customer can contact the following office:

Jeanneret Business Solutions GmbH
Data Protection Officer:
Fabienne Jeanneret
3904 Nater
Phone: +41 27 530 13 62
E-Mail: fabienne@fjmarketing.ch

 

PERSONAL INFORMATION

 

“Personal data” means information that can be attributed to or used to identify a specific person, whether this attribution or identification is based directly on this data or on this data and other additional information to which Jeanneret Business Solutions has access.

 

SCOPE OF THE COLLECTION AND PURPOSE OF THE PROCESSING OF PERSONAL DATA

The collection and processing of personal data helps Jeanneret Business Solutions to improve and optimize its website.

 

ON THE VISIT OF fjmarketing.ch

 

When the customer visits the website, the following general technical visit information is collected in so-called log files:

  • IP address of the device used for the visit
  • Information on the browser type
  • Information on the Internet Service Provider
  • Information on the operating system used
  • Reference/Exit pages
  • Time and duration of the visit
  • Information about the interaction between pages (e.g. scrolling, clicking, mouse-overs)
  • Location data (especially when using mobile devices)

On most mobile devices, the use of location services can be controlled or disabled in the settings menu of the mobile device.

 

OFFER REQUEST / REGISTRATION APPOINTMENT REQUEST / INFORMATION REQUEST

The customer can send a request for quotation to Jeanneret Business Solutions via web form, register for the form or request further information from Jeanneret Business Solutions. The indication of the following data is mandatory:

  • First and last name
  • Company
  • Phone number
  • E-mail address

 

USE OF ANALYSIS TOOLS

Jeanneret Business Solutions uses analysis tools on its website to collect data about the customer’s interaction with the website, links that the customer clicks on and other actions that the customer takes within the services of Jeanneret Business Solutions. For more information on how Jeanneret Business Solutions uses this technology and how it is implemented, please refer to section 7 of this privacy policy.

 

NEWSLETTER

The customer can subscribe to a newsletter of Jeanneret Business Solutions. He must enter his e-mail address for this. The newsletter can be cancelled at any time, relevant information can be found in the newsletter itself. If the customer unsubscribes from the newsletter, the associated e-mail address is also deleted.

 

CONSENT

By providing mandatory and possibly further voluntary data, the customer agrees to the collection, processing, use and disclosure of such data within the framework of the purposes described in this data protection declaration.

 

DISCLOSURE OF DATA TO THIRD PARTIES

The passing on of data to third parties takes place as far as this is necessary for the execution of the contract. Jeanneret Business Solutions does not trade or sell customer data.

We pass on the information we receive to third parties exclusively to the extent described below:

  • Protection of Jeanneret Business Solutions and third parties: Jeanneret Business Solutions will disclose customer accounts and personal data about customers if required to do so by law or if such disclosure is necessary to enforce Jeanneret Business Solutions’ terms and conditions or other agreements or to protect its rights, the rights of its customers and those of third parties. This includes exchanging data with companies that specialize in preventing and minimizing abuse and credit card fraud. These personal data are also only used in the aforementioned contexts and may not be used for other purposes.
  • With the consent of the customer: In all other cases, we will inform the customer if personal information is to be disclosed to third parties and the customer will be given the opportunity to give his consent.

 

DURATION OF STORAGE OF PERSONAL DATA AND THEIR DELETION

The customer data will be deleted as soon as they are required for the fulfilment of the purpose for which they were collected, e.g. are no longer necessary in the context of a contractual relationship. If necessary, the data will only be blocked if it cannot be deleted for legal or factual reasons (e.g. storage obligations due to tax regulations).

If the customer moves on the website, the information listed under point 3 lit. a is automatically deleted after 30 days. The data collected from customers in accordance with point 3 lit. b remain stored until the customer enquiry has been processed or the customer has logged out of the Business Circle.

 

SECURITY

Jeanneret Business Solutions protects the data of your customers by technical and organizational security measures to minimize risks related to their loss, misuse, unauthorized access and unauthorized disclosure and modification. Firewalls and data encryption, for example, but also authorization controls for data access are used.

 

ANALYSIS TOOLS

Jeanneret Business Solutions uses so-called tracking technologies to constantly improve and optimize the website. This includes in particular Google Analytics, eDialogue and similar programs. The analysis tools provide statistics and graphics that provide information about the use of the website. During this process, data about the use of an Internet page is transferred to the server used for this purpose. Depending on the provider of a web analysis tool, these servers may be located abroad. For Google Analytics, this data is transmitted including shortened IP addresses, which prevents the identification of individual devices. The IP address transmitted by the customer’s browser within the framework of Google Analytics is not merged with other Google data. A transfer of this data by Google to third parties only takes place on the basis of legal regulations or within the framework of commissioned data processing.

The customer can prevent the collection of data generated by cookies and related to his use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (https://tools.google.com/dlpage/gaoptout?hl=en).

 

Further information on Google Analytics and data protection can be found at

 

https://tools.google.com/dlpage/gaoptout?hl=en or https://marketingplatform.google.com/intl/en_uk/about/.

 

RIGHTS OF THE CUSTOMER
IN GENERAL

The customer can also request information at any time as to what data is stored about him.

He can demand the correction, deletion and blocking of his personal data as long as this is legally permissible and possible within an existing contractual relationship.

He can exercise these rights via the channels described in point 1 address mentioned above.

 

NEWSLETTER

The newsletter can be ordered or canceled by the customer at any time. Every newsletter contains information and attitude in this regard. A corresponding notification can also be sent to the address given in point 1

 

REVOCATION OF THE CONSENT

The customer may at any time revoke his consent to the collection, processing, use and disclosure of his personal data in accordance with this privacy policy. However, Jeanneret Business Solutions may no longer be able to provide the customer with full access to mulit-concpet.ch and the services offered on this website.

 

MODIFICATION OF THIS DATA PROTECTION DECLARATION

Jeanneret Business Solutions is entitled to change this privacy policy at any time. The amended Privacy Policy will be published on the website and the customer is advised to consult it from time to time to keep up to date. Jeanneret Business Solutions reserves the right to inform the customer by e-mail in case of significant changes in the privacy policy.

 

Date: 25.05.2018